Give service leaders, techs, and call center reps the best solution for every
challenge. View easy-to-understand data matched with recommendations, to
make accurate decisions with confidence.
Transfer institutional knowledge and service expertise from your field service veterans directly into the hands of every customer service rep, technician, and end-user – any time, any place.
Improve first time fix rate, reduce truck rolls, and attract and retain successful, motivated technicians.
Automate the gathering and analysis of all service data, in any form. See up-to-date snapshots of how your service org is performing month-to-month, quarter-to-quarter.
See recommendations for next steps — based on your business goals. Spend less time pulling reports and more time taking action.
Instantly generate insights to help you solve customer and training challenges, as well as product issues costing you the most time and effort. Create a focused, manageable task list that will create wins.
Service Intelligence shows you the 20% of opportunities that will drive 80% of the results.
Service Intelligence transforms the experience of your systems & people into useful applications for your service team in three steps…
Analyze workforce performance, customer risk, and product quality trends.
The most accurate repair and maintenance recommendations for field techs, call center agents, and remote resolution options.
The most accurate repair and maintenance recommendations for field techs, call center agents, and remote resolution options.
Learn More
“We've gotten a lot of benefit by using the tools that Aquant has brought to market. Now instead of having our managers try to dig through all sorts of data, they come to actionable insights, and they can start improving the way we service our customers."
Where is your service operation today and where do you want to be tomorrow? With Aquant’s Service Intelligence Platform, your data will tell you exactly how to get there…
Request a Demo
