Reduction in repeat visits
Reduction in parts consumption
Increase in first contact resolution
Reduction in cost per warranty claim
"What really set Aquant apart is that the leadership certainly understands the service business model and our specific challenges. Unlike other AI vendors, they speak our language. With Aquant, we don't need our product experts to either become data experts or data scientists or analysts. And we don't need to train other highly paid professional people on our product."
"Working with Aquant has helped us make dramatic improvements to how quickly and accurately we resolve service tickets. We're looking forward to expanding our Aquant implementation across our partner ecosystem."
"The Aquant AI engine increases the likelihood of a same day fix. That increased bandwidth allows our field engineers to spend more time on difficult calls and gain proficiency, so their knowledge increases as the time to restore decreases."