Service Insights™

Prescriptive Reporting
& Intelligent Field Service Analytics

Gain actionable performance insights. Deliver better customer experiences.

Analyze workforce performance, customer risk, & product quality trends.

Get everything from overviews to deep details – all in one place.

Track service performance data across your org using Aquant’s field service reporting software – no lengthy data management required. Make better, data-backed decisions using field service analytics that improve overall service delivery.

Objectively understand technician performance to identify training needs
Review visit data & prevent customer escalations before they start
Understand product performance & zero in on cost driversG

Powerful, easy to use, and ready from day one.

Connect your data sources to Service Insights for comprehensive field service reporting. No need for time-consuming, cross-functionally complicated internal builds that often end up deprioritized by internal BI teams.

Service Insights integrates directly with your CRM to seamlessly enhance your existing workflow – Leave the build to us and focus your energy on elevated service delivery.

With Service Insights, you can:

Predict

Predict service and customer needs
with proactive answers to
key business questions

Discover

Discover organizational truths via service data that is translated into clear themes and easy-to-understand stories about your business

Surface

Surface new opportunities and
create data-driven plans

Service reporting software built for the world’s most service-oriented brands.

Whose Fault Is It Anyway: User-Error vs. Defective Parts

Join us on September 28 at 11:00 a.m. ET for an interactive game-show webinar – and prizes! Get a clear picture of every aspect of your business & make the best business decision based on clear insights.

These Service Leaders are leveling
up their management by leveling up
their measurement.

"Service Insights is like a scoreboard where you’re able to reflect the performance of your team in real dollars as well as efficiency."

Pierre Malboeuf

Hologic

Get a Demo of Service Insights

Ready to see how quickly your service data can be structured into prescriptive and actionable reports?

See Aquant's prescriptive reporting and service analytics dashboards in action
Review best practices in data-driven decision-making
Explore how Aquant plugs into your existing tech stack & workflow
Discuss recommendations that improve your existing field service reporting

Schedule your free demo with an Aquant product expert.