MAKE EVERYONE A SERVICE HERO

Help your entire service team to perform at the level of your experts. Aquant’s AI platform makes your company’s hidden insights accessible to everyone. No team of data scientists needed.
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Starting March 22
Service Transformation Stories, with a Splash of Fun
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TRUSTED BY THE BEST

THE AQUANT SERVICE INTELLIGENCE ENGINE

Aquant’s AI makes complex problems easier to solve by empowering the whole team with the knowledge of your top experts.

HOW IT WORKS:

1

Understands

Your company’s specific service language, including service records, notes, and data & turns that into searchable knowledge that’s accessible to everyone.
2

predicts

Service issues or business errors and discrepancies based on historical data and past success or failures.
3

prescribes

Prescibe the next best question or likely solution, optimizing for cost and performance.
Service Intelligence turns hidden data into prescriptive actions across the complete service lifecycle

So what does it look like?

Intelligent Triage
Translate your service organization’s tribal knowledge and experiences into prescriptive intelligence. Triage problems faster and reduce service costs.
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Intelligent Warranty
Analyze and prioritize vast amounts of hidden warranty data, quickly. Then zero in on the most high-risk claims that require personal attention. Let the system auto approve or deny the bulk of low-risk claims.
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Service Coach
Monitor and assess individual and team performance KPIs in real-time. Understand the real costs of the skills gap on your business, and plan the most personalized training for each employee.
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Why our Clients Love us:

OUR CLIENTS EXPERIENCE:

34%

Reduction in repeat visits

26%

Reduction in parts consumption

15%

Increase in first contact resolution

30%

Reduction in cost per warranty claim

Made for Service Pros

Erase The Service
Skills Gap

Use historical data to empower the entire workforce with the tribal knowledge of your best performers — and create a team of experts in a matter of days, not years

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Make Data-Based Service Decisions

Across the complete service lifecycle — before, during, and after the service experience
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Resolve Service Issues Faster

Analyze hidden data for prescriptive + predictive service recommendations
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Measure Performance, Accurately

Chart the performance of your technicians and service providers for accurate insights
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Reduce Warranty Costs

Help warranty claims managers quickly process or reject high-risk claims
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