E-books

SERVICE KPIs FOR THE MEDICAL DEVICE INDUSTRY – A COMPLETE GUIDE

Measure what matters and transform your workforce

The medical device landscape (and the service sector that supports it) is undergoing a dramatic transformation. Teams need to skill up a new workforce, and the move towards a predictive service model requires smarter ways to manage service outcomes. 

That transformation hinges a workforce of high performers and a more effective way to measure true workforce performance. 

Download the ebook to learn

  • The 5 KPIs that matter most for the medical device industry and how to measure them
  • Why Measuring individual employee performance impacts the whole team

Download the eBook

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