Reimagine asset operator engagement in the field with ServiceHero

The new normal in service means asset operators are under tighter pressures to quickly and cost-effectively resolve equipment issues. ServiceHero helps OEMs and service organizations transform service delivery models and relieve the pressure by giving asset operators the tools to improve all areas of the service lifecycle and deliver on those expectations.

With ServiceHero, asset operators can:

  • Reach out for help with the click of a button
  • Get remote help via advanced video triaging and troubleshooting
  • Get instant access to asset maintenance logs
  • Get instant access to expert operators


* ServiceHero is FREE. Be part of the limited ServiceHero pilot program, and start making remote service a reality now.

ServiceHero Results in:

Significant improvements in remote resolution and self-service success rates

Increased asset visibility

Fewer onsite visits

Improved customer service experiences