Service Hero™ for Home Appliances

Expert home appliance repair recommendations app for service technicians

Service Hero™ for
Home Appliances

Expert home appliance repair recommendations
app for service technicians

Get to the root of the problem
and make accurate repairs —
the first time around

With Service Hero™, techs are transformed into service heroes, becoming experts on all models and brands that they service. Service Hero offers mobile triaging, allowing techs to troubleshoot even the newest of models from any site they visit. Based on the selected brand, model, and reported issue, Aquant’s mobile app prompts a series of questions, and shortlists possible parts and solutions.

Try it now.

Improve service from every angle

Get to the root of the problem
and make accurate repairs —
the first time around

With Service Hero™, techs are transformed into service heroes, becoming experts on all models and brands that they service. Service Hero offers mobile triaging, allowing techs to troubleshoot even the newest of models from any site they visit. Based on the selected brand, model, and reported issue, Aquant’s mobile app prompts a series of questions, and shortlists possible parts and solutions.

Try it now.

Improve service from every angle

REMOTE RESOLUTION

Make Faster and More Accurate Repairs with Service Hero™

  • Instantly troubleshoot all major appliance brands and models, including Samsung, Whirlpool, Frigidaire, GE, LG and more
  • Increase first time fix rate
  • Reduce technician time on site
  • Complete more jobs per day
  • Upskill every member of the team regardless of prior experience or training
  • Improve customer satisfaction

 

 

MOBILE TRIAGE

  • Mobile triage for every major home appliance brand and model
  • Real-life best practices sourced from veteran, certified technicians — leading to accurate repair information based on real-world scenarios
  • Links to targeted knowledge articles for additional technical or repair information

Service Hero™
in action

Complete the form
for a free trial.

Service Hero™ in action

 Complete the form for a free trial.

 

Insights at your service

E-BOOK

Make Faster and More Accurate Repairs with Service Hero™

Service orgs can no longer look past their scaling and customer service challenges, but technology offers promising solutions.

REQUEST A DEMO
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