Too much data, an overextended workforce, and an uncertain climate that is accelerating the industry shift in service delivery are just a few things on the mind of Gyner Ozgul, Senior Vice President of Operations at Smart Care Equipment Solutions. He’s leading a technology-driven transformation to ensure more consistent customer experiences are provided by a knowledgeable and motivated workforce.

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Speakers

Gyner Ozgul
SVP of Operations
Smart Care Equipment Solutions
Edwin Pahk
VP of Product Marketing
Aquant
John Carroll
CEO
Service Council
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