Creating Meaningful Diversity in Service

A diverse workforce requires more than simply adjusting hiring practices. How do you create a workforce that is engaged, feels empowered in the workplace, and also excels at the type of problem-solving needed in today’s service industry?

View the Recording

Watch industry leaders in this interactive discussion uncover:

  • How to hire a diverse team
  • What actions are needed to foster an equitable culture
  • How to create roles on the team that:
    • Decrease churn
    • Embrace behavioral diversity
    • Attract a wide range of skillets across a wide range of demographics
  • Steps leadership can take to make changes today


Roy Dockery
VP Customer Care
Swisslog Healthcare
Carolyn Ridderman
VP, Instruments - Global Customer Care
Robyn Walker
Senior Director, Customer Success and Service Operations
Mevion Medical Systems
Mairead Ridge
VP, Marketing