The Service Leader's Guide to Recruiting and Retaining Gen Z & Millennial Employees

How can service organizations attract, retain, and quickly upskill younger workers?

Your most seasoned service techs are retiring. Do you have a plan to replace them? Here are tips from service pros on how to hire a Millennial and Gen Z workforce, and then transfer years of experience to your newest recruits — quickly.

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Learn how to close the skills gap, improve service outcomes, and bolster workforce morale by

  • Leveraging the latest digital technologies that empower less experienced employees to succeed by democratizing knowledge
  • Promoting continuous learning and development
  • Setting teams up for success in a post-pandemic world