Testimonials

How RATIONAL Improved Their First Time Fix Rate

Learn about how the Aquant’s Intelligent Triage helped Rational improve their service providers’ performance by drastically increasing their first time fix rate.
rational-logo-white

34%

reduction in parts per job

21%

improvement in first time fix

“Aquant was able to turn knowledge of our tenured, technical people into insights that couldn’t be found in our manuals. Now everyone on our service team can perform at the same level as our experts.”

Sidney Lara,
VP of Service, North America