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5 KPIs Service Leaders Need to Measure in 2022
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5 Tips to Upskill Your Med Device Service Team, According to Experts
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VIDEOS, WEBINARS
Activate Service Data: Aligning Teams, Customers, Equipment, and Processes
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Rethink KPIs and improve customer experiences
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How Varian is Using Service Data to Accelerate Product Rollouts
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TREND REPORTS
Medical Service Intelligence Benchmark Report
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Why First Time Fix Rates Don’t Reflect Customer Satisfaction
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TREND REPORTS
Service Intelligence Benchmark Report
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3 Ways to Win Customer Loyalty & Avoid Service Disasters
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Prioritizing the Customer Experience for Immediate Improvements
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E-BOOKS
Managing the Technician Skills Gap: 3 Tips for Food Equipment Service Providers
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PODCAST EPISODES
NCR - Training: its Global Impact on Product, Satisfaction, & Beyond
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Konecranes - Leveraging & Structuring Data with Full Organizational Alignment in Service
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PODCAST EPISODES
Agilent - Metrics, Equipment, the Customer and You
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PODCAST EPISODES
Service Intel: Introducing Our New Podcast
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CUSTOMER STORIES
How 3D Systems Slashed Parts Costs & Decreased Repeat Visits
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WEBINARS
Service Leaders Decode Data-Driven Decision Making
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Are You Delivering on Customer Expectations?
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E-BOOKS
3 Tips to Help Appliance Service Providers Scale Quickly and Meet Demand
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Beyond NPS: How AI Creates Memorable Customer Experiences
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The Art And Science of Using Data to Deliver Exceptional Service
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How to Use Warranty Data to Build Better Customer Experiences
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Fired Up! Are You Ready For The New Normal In Service?
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DATA SHEETS
Service Intelligence Data Sheet
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E-BOOKS
How to Secure Buy-In for Service Transformation Projects
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WEBINARS
Fast Tracking Service Innovation
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TREND REPORTS
Infographic: Field Service KPIs and the Workforce Skills Gap
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Innovation in Warranty: Building Customer Loyalty By Embracing Technology
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Creating Meaningful Diversity in Service
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3 Key Milestones for Any New AI Deployment
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Preventing Service Disasters: How Information Gaps Hurt Your Business
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Slashing the Service Skills Gap: An Alchemy of Tech, People & Processes
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PODCAST EPISODES
Organizational and Risk Structure
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E-BOOKS
The Service Leader's Guide to Recruiting and Retaining Gen Z & Millennial Employees
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PODCAST EPISODES
Data Transformation in Warranty
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TREND REPORTS
Infographic: How Expensive Is The Service Skills Gap?
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Enhancing Quantity & Quality of Warranty Programs
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Why Loyalty Matters in Warranty
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Building Your Service Dream Team for 2021
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PODCAST EPISODES
Managing Warranty Risk and Perception
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TREND REPORTS
2022 Service Benchmark Report | Medical Device Service Teams
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Driving Consumer Engagement & Brand Experience with Warranty
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PODCAST EPISODES
Evolution of Warranty in the World of Service
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Service KPIs in 2021: How Does Your Team Measure Up?
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For Service Providers: The Warranty Business Leader's Guide To AI
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For OEMs: The Warranty Pro's Guide To (Uncomplicated) AI
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Why Empowering Field Operators is Critical in 2021
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Service KPIs Deep Dive: Strategies for Lifting Workforce Performance
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Service KPIs Deep Dive: Are You Measuring What Matters?
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How Haemonetics Drives Service Transformation with AI
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Warranty Gets Strategic: Increasing the Business Impact of Warranty on the Service Lifecycle
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Benchmarking Service KPIs with BD
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How Sysmex Achieved Rapid Value With AI For Service
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Erasing The Workforce Skills Gap With Tribal Knowledge with Comfort Systems
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VIDEOS
Warranty + AI: The Next Frontier in Service Transformation
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E-BOOKS
Service KPIs for the Medical Device Industry - A Complete Guide
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VIDEOS
Introducing Intelligent Warranty Audit
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E-BOOKS
The Service Leader's Guide to Workforce KPIs
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VIDEOS
How GLORY is Optimizing Service Delivery with AI
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How Sysmex Took the Pain out of AI Adoption
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How RATIONAL is Transforming Service Delivery with AI
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How UST is Creating the Service Organization of the Future
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Smart Care is Adapting Service Innovation Strategies for the New Normal
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How Comfort Systems Combats Shifting Workforce Challenges with AI
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How BD Achieved Service Transformation
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TREND REPORTS
5 Predictions for Service Leaders in 2020
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Spread the Tribal Knowledge of Your Seasoned Pros
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Be the "MVP" of Service
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How 3D Systems Empowered their Support Team with Aquant
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How Rational Improved Their First Time Fix Rate with Aquant
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Give Your Service Pros 20 Years of Experience in 20 Seconds
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Beyond Chatbots: 11 Ways AI Elevates Service
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Beyond Chatbots: 11 Ways AI Elevates Service
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Your Dirty Data Secrets: Getting Actionable Insights from Your Data Mess
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How AI Drives Service Performance at 3D Systems with Aquant
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RATIONAL's Road to Zero Unplanned Downtime
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Solving the Millennial Skill Gap with AI
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RATIONAL Transforms Service Provider Performance with Aquant
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3D Systems Accelerates Service Team Performance with AI
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DATA SHEETS
Service Insights Data Sheet
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Intelligent Warranty Audit
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