Comfort Systems USA is facing challenging shifts in the industry that include pandemic response, a changing workforce and ever-increasing consumer demand. As part of a larger transformation, they are balancing worker safety and support with the need to maintain successful customer relationships.

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In this webinar, Joe Lang, Vice President, Service Technology and Innovation, will discuss how the team is using AI to build a single source of service knowledge based on the collective experience of the workforce. We’ll also touch on the strategic initiative for skilling up a new generation of technicians to deliver industry-leading service.


Joe Lang
VP of Service Technology
Comfort Systems USA
Edwin Pahk
VP of Product Marketing
Miles Szkoda
Web Editor
Field Technologies Online

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