Webinars

HOW COMFORT SYSTEMS COMBATS SHIFTING WORKFORCE CHALLENGES WITH AI

Comfort Systems USA is facing challenging shifts in the industry that include pandemic response, a changing workforce and ever-increasing consumer demand. As part of a larger transformation, they are balancing worker safety and support with the need to maintain successful customer relationships. In this webinar, Joe Lang, Vice President, Service Technology and Innovation, will discuss how the team is using AI to build a single source of service knowledge based on the collective experience of the workforce. We’ll also touch on the strategic initiative for skilling up a new generation of technicians to deliver industry-leading service.

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Webinar Topics

  • Choose AI technology as the quickest path to improve service delivery
  • Secure internal buy-in by seeking employee input and prioritizing their experiences
  • Set goals for measuring the impact of the initiative on service KPIs and workforce performance

Speakers

joe-lang

Joe Lang
VP of Service Technology
Comfort Systems USA

edwin-p
Edwin Pahk
VP of Product Marketing Aquant
miles-szkoda

Miles Szkoda
Web Editor
Field Technologies Online

Let’s talk about how service intelligence can help you achieve your service transformation goals.