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How 3d Systems Closed Their Service Skill Gap

The VP of Global Services of 3D Systems, Mark Hessinger, explains how the Aquant Service Intelligence Platform empowers his customer support team


reduction in parts usage


decrease in repeat visits

“Working with Aquant has helped us make dramatic improvements to how quickly and accurately we resolve service tickets. We're looking forward to expanding our Aquant implementation across our partner ecosystem."

Mark Hessinger
VP Global Customer Services

Let’s talk about how service intelligence can help you achieve your service transformation goals.