Aquant’s AI platform makes your company’s hidden insights accessible to the entire workforce, helping everyone perform like a long-tenured service pro.
Translate your service organization’s tribal knowledge and experiences into prescriptive intelligence. By using a dynamic, AI-powered tool, your front line ambassadors are empowered to troubleshoot and resolve customer challenges, in and out of the field.
REMOTE RESOLUTION
Limit unnecessary truck rolls and better manage technician schedules by increasing first contact resolution.
MOBILE TRIAGE
Provide prescriptive guidance to technicians wherever they are via automated suggestions on their mobile device of choice.
SELF SERVICE
Empower your customers to find solutions without engaging your support reps or needing to manually scan user manuals.
