Service Co-Pilot Platform | Service Insights

Analyze workforce performance, customer risk, & product quality trends.

Get everything from service performance overviews to tailored recommendations on where to focus your attention – all in one place.

Track service performance data across your org using Aquant’s field service reporting software – no lengthy data management required. Get tailored recommendations about what areas of focus will make the biggest impact on improving service delivery

Objectively understand technician performance to identify training needs

Review visit data & prevent customer escalations before they start
Understand product performance & zero in on cost drivers
With the help of generative AI, cut through the noise and prioritize the customers, teams, and products that need more attention and resources.

LAUNCH YOUR SERVICE REPORTS

Powerful, easy to use, and ready from day one.

Connect your data sources to Service Insights for comprehensive field service reporting. No need for time-consuming, cross-functionally complicated internal builds that often end up deprioritized by internal BI teams.

Service Insights integrates directly with your CRM to seamlessly enhance your existing workflow – Leave the build to us and focus your energy on elevated service delivery.

With Service Insights, you can:

Predict

Predict service and customer needs with proactive answers to key business questions
Discover

Discover organizational truths via service data that is translated into clear themes and easy-to-understand stories about your business
Surface

Surface new opportunities and create data-driven plans