Aquant’s 2024 Field Service Medical Device Benchmark Report is Here! Download Now
Solve complex equipment issues quickly to maximize output.
Aquant’s Generative AI was designed for your service needs. Aquant Service Co-Pilot guides every stakeholder to make the best decision for every service challenge. Extract best practices from traditional service data while also turning your workforce expert’s knowledge into actionable solutions. Improve uptime. Lower service costs. Enhance customer experiences.
Gain deep insights into every aspect of your service operation-find detailed recommendations to improve efficiency, decrease costs, upskill team, and improve customer experience with Aquant’s Service Intelligence.
Increase in first contact resolution
Reduction in cost per warranty claim
Reduction in repeat visits
Reduction in part consumption
Aquant’s Service Co-Pilot merges the best of human intelligence and artificial intelligence. The technology gets smarter over time by collecting your historical data and continuously enhancing it with the knowledge of your top-performing employees. It integrates seamlessly within your natural service workflow, providing personalized guidance throughout the entire service process.
Aquant will help you shift service left. Break the service-as-usual cycle that results in higher costs and customer escalations.
Analyze workforce performance, customer risk, and product quality trends.
The most accurate troubleshooting & diagnostics for call center teams - faster customer support and fewer unnecessary truck rolls.
The most accurate repair and maintenance recommendations for field techs directly on their mobile devices.
The most accurate troubleshooting & diagnostics for end-users visiting your website - faster customer support and fewer unnecessary service calls.
See just how easy it is to find opportunities to level-up
your service management
