Aquant is taking off like a rocket ship.

Join us for the ride! We’re looking for passionate problem-solvers to join our venture-backed technology company for our next phase of rapid growth. Our artificial intelligence platform is transforming the way our clients build relationships with their customers. Come work with the world’s biggest companies to solve complex customer service problems!

Principal Sales Engineer

Boston · Full-time · Senior

About The Position

Aquant's service intelligence platform gives service leaders, reps, and teams the most vital information they need for every situation. We understand service data in context, automatically transforming unstructured data into structured data, and then predict the best solution for every service challenge. Now, service leaders completely eliminate escalations, technicians solve every service problem, and together make service feel like magic.

As a Principal Sales Engineer you will be part of the team responsible for collaborating closely with the senior business and technology leadership at industry-leading, global companies in support of our Strategic Sales. You will be responsible for providing guidance, technical and functional support to prospective clients, directing and providing subject matter expertise in applying the technology/application to the client business.

You will be mentored directly by our VP for Global Sales and supported by Aquant’s seasoned Director of Sales Engineering.


  • Act as Aquant’s trusted advisor with senior business and technical leaders at global companies
  • Articulate Aquant’s unique value proposition in terms of business value, build supporting material and establish business and technical relationships
  • Collaborate closely with Strategic and Enterprise Account Executives to build and execute on penetration and growth plans
  • Define how Aquant can be deployed within a prospect’s current and future-state architecture and workflow
  • Understand and articulate Aquant’s product and operational architecture
  • Support information security discussions and requirement assessment with prospective customers
  • Work closely with our Pre-Sales Data Science Leads to deliver on proof-of-concept and pilot implementations
  • Work closely with Product Management and Product Marketing to deliver feedback on customer requirements

The Ideal Candidate:

  • 10+ years overall experience in customer-facing Enterprise sales, consulting, or similar roles at a B2B company
  • Optimistic outlook ready to take on new challenges with excitement
  • Exudes confidence and can lead C-level discussions with business and technical leaders at Fortune 100 companies
  • Sense of urgency and adept at time management and prioritization 
  • Strong interpersonal, presentation, and written communication skills with the ability to interact and influence at all levels  
  • Ability to work both independently and collaborate with a team
  • Culturally sensitive and ethical
  • Preferred - Experience with any Service technologies such as Salesforce Service Cloud, ServiceMax, ServiceNow, SAP Service Cloud, Oracle Service, IFS, or similar enterprise platforms

It's not enough to have a cool product, join us because you share our values:

These guiding values inspire every Aquant employee. They are how we operate and enable our company as a whole to have greater impact and achieve our vision:

Exceptional Customer Value - We strive to provide exceptional value to our customers and partners in every interaction.

Passion with Integrity - We are passionate about achieving great things, while doing the right thing and adding long term value.

One Team - Teamwork is our competitive advantage based on mutual respect. Build genuine friendships based on mutual respect, act professionally, take ownership, over communicate, strive to excellence, and ask how you can help.

Growth Mindset - Stay curious, keep an open mind, and be innovative. Don’t be afraid to fail fast and continue learning.

Apply for this position

Office Locations

Nyc Headquarters

147 West 24th Street, 4th FL
New York, NY 10011
[email protected]
(917) 960-7010

Tel Aviv Headquarters

82 Derech Menachem Begin 

6713829 Israel

[email protected]


Start making service feel like magic

© 2021 Aquant  | Privacy Policy
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram