Aquant is taking off like a rocket ship.

Join us for the ride! We’re looking for passionate problem-solvers to join our venture-backed technology company for our next phase of rapid growth. Our artificial intelligence platform is transforming the way our clients build relationships with their customers. Come work with the world’s biggest companies to solve complex customer service problems!

Learning and Development Intern

New York · Part-time · Intern

About The Position

Aquant's service intelligence platform gives service leaders, reps and teams the most vital information they need for every situation. We understand service data in context, automatically transforming unstructured data into structured data, and then predict the best solution for every service challenge. Now, service leaders completely eliminate escalations, technicians solve every service problem and together make service feel like magic.

The Learning and Development Intern role is an amazing opportunity to join our Growth team and help make an impact. We’re seeking an L&D Intern who will enjoy building training materials to help our customers learn, use and love Aquant. You will be integral in designing and creating content specifically for our customers. If you’re interested in working in a dynamic, cross-functional global team that is a strategic part of our growth strategy, this is the role for you!

What you'll do:

  • You will be instrumental in creating and maintaining an interactive content library in our internal Learning Experience Platform to support our customers in learning, growing, and achieving their professional goals.
  • Work in partnership with the enablement leader and other key stakeholders to ensure course materials are updated to match the latest releases and that these materials are signed off by content owners and rolled out to employees or customers correctly.
  • Once trained, can take the lead to facilitate the end-to-end course production process, from raw files through to course delivery.
  • Maintenance of Learning Experience Platform; upload and amend courses on LMS system. Administer and produce reports for stakeholders on course participation and completion
  • Time Commitment: 16-24 hours per week. Exact schedule to be determined based on business need. We will do our best to accommodate course schedules.

Who you are:

  • You have experience in designing, developing, delivering, and administering effective training programs across multiple platforms (i.e. virtual, web-based).
  • You demonstrate knowledge of human behavior, adult learning theory, and other factors that facilitate effective learning and development.
  • You are an excellent communicator, which includes writing, speaking and listening skills.
  • A bonus point- you have experience with video editing, image editing, and rapid e-learning tools such as Articulate, Docebo, Camtasia, Captivate, etc.

Nice to have: 

  • If you have experience with learning and development methods, programs, processes, issues, and considerations that is a huge benefit
  • You have prior experience working within a SaaS environment

It's not enough to have a cool product, join us because you share our values:

These guiding values inspire every Aquant employee. They are how we operate and enable our company as a whole to have greater impact and achieve our vision

Exceptional Customer Value - We strive to provide exceptional value to our customers and partners in every interaction.

Passion with Integrity - We are passionate about achieving great things while doing the right thing and adding long term value.

One Team - Teamwork is our competitive advantage based on mutual respect. Build genuine friendships based on mutual respect, act professionally, take ownership, over communicate, strive to excellence, and ask how you can help.

Beginner’s Mind - Stay curious, keep an open mind, have the courage to innovate, fail fast and learn from it.

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Office Locations

Nyc Headquarters

147 West 24th Street, 4th FL
New York, NY 10011
[email protected]
(917) 960-7010

Tel Aviv Headquarters

82 Derech Menachem Begin 

6713829 Israel

[email protected]


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