Join us for the ride! We’re looking for passionate problem-solvers to join our venture-backed technology company for our next phase of rapid growth. Our artificial intelligence platform is transforming the way our clients build relationships with their customers. Come work with the world’s biggest companies to solve complex customer service problems!
With 70 Million in new Series C Funding, Aquant is taking off like a rocket ship! We’re looking for passionate and innovative leaders to join our fast-growing company for the next phase of rapid growth. Our Service Intelligence platform is transforming the way our clients service and support their customers. Come work with the world’s biggest companies to help them leverage artificial intelligence and take their Customer Service organizations to the next level.
The Scale Customer Success Manager role is an exciting new role at Aquant and an opportunity to join a rapidly expanding team that'll make a significant impact. The Scale CSM will work with customers either in 1:1 engagements for high-impact objectives or by running successful programs to impact target customer groups. We use robust customer data to help identify ways we can deliver increased value through broader and more mature use of Aquant products and services.
Part consultant, project manager, data analyst, and product expert, our Scale Customer Success Manager will be continually focused on helping our customers improve the way their Service Organization works and support ongoing innovation and expansion.
The Ideal Candidate
It's not enough to have a cool product, join us because you share our values:
These guiding values inspire every Aquant employee. They are how we operate and enable our company as a whole to have greater impact and achieve our vision
Exceptional Customer Value - We strive to provide exceptional value to our customers and partners in every interaction.
Passion with Integrity - We are passionate about achieving great things, while doing the right thing and adding long term value.
One Team - Teamwork is our competitive advantage based on mutual respect. Build genuine friendships based on mutual respect, act professionally, take ownership, over communicate, strive to excellence, and ask how you can help.
Beginner’s Mind - Stay curious, keep an open mind, have the courage to innovate, fail fast and learn from it.