Aquant is transforming the way companies deliver service. Get deeper insights into every aspect of operations. Mitigate the labor shortage, upskill new employees quickly, and pinpoint issues in the field.
Providing great service is hard. It requires a skilled workforce, ever-changing technology, a ton of institutional knowledge, and the ability to measure effectiveness. These requirements make good service expensive. But poor service is even more costly. It leads to sub-par customer experiences, higher service costs, and increased workforce turnover.
In 2016 Shahar Chen and Assaf Melochna founded Aquant to solve these longstanding service challenges. They gathered a team of data experts and service veterans to create the Service Co-Pilot software. Aquant’s platform is the next evolution in field service management software.
The AI-powered platform improves service outcomes while also decreasing the cost of service. Service Co-Pilot provides the right information at the right time, so service leaders, techs, and customer service reps can make accurate decisions with greater confidence.